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European based company with global Delivery
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If you need support with our products then click here to register > Support Centre or email support@robotmaker.eu
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You Tube Morphogenesis: Shaping Swarms of Intelligent Robots
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What is Biomimetics? It is the abstraction of good design from Nature.
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Customer Information Postage / Shipping Charges Letters: are delivered using Deutschepost. We send small items that have a low value using this method; to keep costs as low as possible. Packages: are delivered using DHL using the small packages service Prices 'Indications': As a 'rule of thumb' most items can be dispatched as small packages and are normally below 0,5 Kg in weight. The average costs, including registered postage are as follows: Post-1 : 500g - Large Letter Germany - €3,50 Post-2 : 500g - Maxi Letter Europe - €6,55 Post-3 : 500g - Maxi Letter World - €10.05 Post-4 : 1Kg - Maxi Letter Germany - €4,25 Post-5 : 1Kg - Maxi Letter Europe -€8,05 Post-6 : 1Kg - Maxi Letter World -€14,05 Post-7 : 2Kg - Package Germany - €5,95 Post-8 : 2Kg - Package Europe - €10,65 Post-9 : 2Kg - Package World - €14,95 Post-10 : 2Kg - Package Plus Europe - €15,55 Post-11 : 2Kg - Package Plus World - €28,55
Useful links related to shipping:
Insurance: all letters and packages are sent as a registered delivery and DO NOT include any insurance. If you wish your package to be covered by insurance please send an email before ordering. Status of registered letters: ROBOTmaker will issue via email the reference number of the registered package shortly after the package has been sent out. The tracking within Germany can be seen on-line. Tracking outside Germany needs to be done via telephone query. (Please note they don't provide a freephone number. The one currently on their website is +49 (0)18 01 / 80 55 55 Monday to Friday from 8-18:00, Saturday from 8-14:00 See DHL website for details of call charges) https://www.deutschepost.de/sendungsstatus/bzl/sendung/simpleQuery.html?locale=de&init=true
Payment Terms & Payment Methods:
Returns / Shortages
Educational Orders / Credit Terms We can not set-up account facilities for educational institutions at this point in time. In the meantime we apologise that our normal Terms and Conditions apply.
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